STYLETHREAD -- LET'S TALK SHOP!

Try washing them. If the smell still doesnt' go away, then take it from there.

firefly wrote:

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Oh thank you-- I'm sure the smell will go away in the wash. Just wondering if I should say something to the seller. Maybe she doesn't realize that she's sending out smelly clothes?

Or I should probably just leave well enough alone...

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I would leave positive feedback, but mention the smell in the feedback.

I don't know what to tell you. I was on the other end of this once though. I sold a shirt that I bought really cheap (gap clearence) but then decided it reallly wasn't me. I wore it for all of about 15 minutes. I don't smoke, and there is no smoking allowed in my apartment, but somehow when the person received it she had the same complaint that it reeked of smoke. I was SO upset, I had no idea how that could have happened! Unfortunately there was really nothing I could do and no way to prevent it (and I wasn't going to pay for her to have a shirt frycleaned that she paid like $1.25 for) so luckily she just didn't leave me any feedback. I still feel guilty even though it totally wasn't my fault.

Anyway, since it doesn't say it's not from a smoke-free home I wouldn't leave her negative FB, but maybe suggest to her that she should wash the items first or febreeze them or something? I mean, its not like she lied....

If I got it for a lot cheaper than the retail value (like to the point where having them dry cleaned + the amount paid for the jeans is still a lot less than you would have paid), I would most likely just wash it and not mention it or mention it in a really gentle way (i.e. "Thanks for the jeans. They fit perfectly and are exactly as described/pictured. However, I just wanted to let you know they smelled like smoke. I'm not asking for money back, but wanted to let you know so you can avoid a bad situation in the future. Thank you."

I wouldn't put it in her feedback unless she ignores your e-mail or is defensive or snotty. She may even insist on giving you money back if you are really sweet about it.

If you didn't save a lot of money, I would try to get money for the cleaning.

-- Edited by Maat at 23:12, 2006-06-27

I would e-mail them and mention that the item smells of cigarette smoke, and if they smoke in the home they should probably mention it in the listing.  If it smells bad it may not come out in one washing.  My sister lived somewhere where they smoked inside the house and when she moved back home, she said it took a few washings to really get the smell out.  

Anyways, I would not be surprised if mail carriers smoke in their vehicles.  That would explain why some packages really smell.  You would think it would be against the rules to smoke on the job.