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Marc Jacobs

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need advice on two buyers!
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1. - person is in canada. bought a top from me and paid right after auction thru paypal but my pp acct isn't set up for cc's. i denied the payment because i didn't want to be charged whatever the cc charge is plus the extra fee because buyer is in another country. i emailed her, sent her a note thru ebay and pp, but no response. it's been a week. what should i do?

2. - my instructions clearly read that i should hear from them in 48 hours about payment/shipping etc. i get alot of people winning and saying, "i get paid on friday can i pay then?" and that's fine. no word from this buy. the other thing that makes me nervous is that they have only one feedback. i've let them know that according to my instructions i should have heard from them by now. should i threaten to relist the item and leave a negative feedback if i don't hear from them by a certain time? any advice?

-- Edited by dot at 12:07, 2005-07-14

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lsubatgirl


Gucci

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Posts: 2902
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Hmm I'd contact them both again and say you are going to relist and give negative feedback if you don't hear something in XX Days from them.

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ILoveChoo


Hermes

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Posts: 5131
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Did the auction say that you wouldn't take credit cards or ship to Canada? You other ones that are still going on say you will, so I think that you have to accept her paymenjt. :(


For the second one, I'd send an email in the morning threatening to report them as a nonpaying bidder and relist the item if you do not hear back by monday.



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