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jestillman


Kenneth Cole

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white editor pants
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i NEED white editor pants. NOT denim and NOT linen and NOT crop. why is this so hard?


 


I went to 2 Expresses and one had a 4 and a 2 and while that'd be nice I'm not there yet. The other one said they are "unable to check and have to call every store." Is that even true? I thought they cld enter or scan or whatever the price of another pair and then search which stores have them....this sales associate wans't super duper withit to beign with but I kept my cool bc I wanted to check with you guys to make sure about the policy.


i just know they fit perfectly and i would like white pants that aren't jeans before the summer really really starts....


 


thoughts?


 



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Hermes

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Express does "Fashion Delivery" so they should be able to call other stores and have them delivered to you.  I've done this in the past.  I believe it is true though that they have to call each store, I don't think they can do it through their computers.  But they should be more than willing to call whatever store you want until they find your size.  Maybe you should go back and ask someone else or ask to speak to a manager.

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jestillman


Kenneth Cole

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fashion delivery? GENIUS!!!  what do i care if they have to call the whole world. i need these pants!

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Hermes

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quote:
Originally posted by: jestillman
"fashion delivery? GENIUS!!!  what do i care if they have to call the whole world. i need these pants!"

Here, I got this right from the Express website... makes me think that they can indeed check throught their computers systems for your pants, and someone was just too lazy to do it.


Q: Can I get items that aren't in my Express store that I've seen on your site or in your advertising?
A: Yes. Through our Fashion Delivery™ program, we can often find the specific item you’re looking for. We have established this program to help you find most of our merchandise. The system checks our stores to find the item requested. If the item is found, we will send it to you (shipping charges apply). For more details on Fashion Delivery™, ask a sales associate at your nearest store.



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