STYLETHREAD -- LET'S TALK SHOP!

bumblebee · Dooney & Bourke

gap.com question

bumblebee · Dooney & Bourke

anybody? 30 people have looked, but no one has answered...

cc · Marc Jacobs

Sadly I have no idea!
Can you try the 800 number?

honey · Gucci

i've noticed the price inflation on gap.com too. maybe you can have a store call around like br does. also i vaguely remember seeing something in store about how if they don't have your size they'll order it for you but i could be confusing them with j.crew.

ILoveChoo · Hermes

I don't know, but I do know that if you are in the store and they don't have your size, they'll order it and send it to you. You won't have to pay shipping that way either.

Elle · Hermes

I honestly don't know about buying online/price adjustments in the store. I do know that this is why I don't order online from ON/GAP/BR, etc b/c I can almost always find them cheaper in the store. Clearly this isn't an option for you though. Maybe call their customer service or your nearest store and ask?

You could also be really sneaky, but I would only do it as a last resort.

bliss · Dooney & Bourke

Def. try calling 800-GAP-STYLE. I just got off the phone with them and they were super helpful, so helpful that I spoke with the girl who helped me, Jennifer, boss to give her a compliment.

My situation was different, they were out of an item I ordered and the SA ended up giving me 10% off and free shipping on a new order as well as talking me into another pair of pants. She also offered to see if the items were available in the stores and they would ship one from the store to my house for free. Give them a call, I'm sure they'll tell you the best route to take.

JoceyBaby23 · Gucci

If you go into GAP and tell them that their store doesnt have your size they will call around and have the correct sizes shipped right to your house for FREE! I know bc I have done it many times!

bumblebee · Dooney & Bourke

thanks for the responses, ladies. i'm just going to call the 800 number tonight, that sounds easiest.

lynnie · Chanel

a lot of online stores don't honor the same prices as in store markdowns because there is limited space in a store so they have to mark down things to make space that they may not have to mark down online. Also, things sell at diff. rates online vs. the store, so sometimes things are lower price online and vice versa.

bumblebee · Dooney & Bourke

just had to update to share the big gap.com love. so i called the 800 number last night on my way home from work, and the rep who helped me was so nice. he called the store where i had seen the jackets that i wanted to verify the price, then placed my order for them at that price. plus, i used my BR Luxe card, so i got free shipping. then, when he looked at my account, he noticed that it was my first time using the card at gap.com, and gave me an additional 10% off! so i got these two jackets, shipped, for about $48. yay!

Meow · Coach

I have always had the greatest experiences with 1-800 -GAPSTYLE. Their customer service is the best!!!