I spent some $$ on a couple pieces of jewelry from a seller on Etsy. I ordered/sent paypal payment on 3/22. I haven't heard anything about shipment, and a message I sent her has gone unanswered. When I've ordered from other sellers in the past, I always got prompt shipping/convos. How worried should I be at this point?
I run into many sellers on eBay who do not return emails- -especially if they are higher volume sellers. What is this seller's feedback like, and does she sell a lot (or very few sales)? Maybe wait a bit longer like Kitty suggests.
I would check the seller's feedback on Etsy. But I ordered a necklace from a seller a while ago that took over two weeks to be delivered. The seller wasn't super prompt about answering convos either.
The seller has good feedback (100% with 2 neutrals though). One of the neutral feedbacks said something about slow shipping. I'm hoping maybe she went out of town and didn't post it in her store. I wouldn't care so much it it was cheapie, but it's the most $ I've spent on jewelry in a long time. I think I'll take your advice and wait a few more days. Cross your fingers for me!
I would do a dispute through paypal. I've had the same thing happen to me on another site. I never got the item. If you do a dispute, you could get your money back.
The seller responded telling me I should receive my items "very soon" and to let her know if I didn't. I waited a week-still no jewelry, so I contacted her again. She said that if I don't receive it by 4/28 she'll refund me since it's insured. It's been almost a month now and still no jewelry :(