STYLETHREAD -- LET'S TALK SHOP!

so i pre-ordered the bulga, i'm pretty sure the day it was posted, or close to it.  the estimated shipping date WAS 6/22/05.  well i just checked online to see if it was still available, and the estimated ship date is now 7/22/05.  i thought, "hey, maybe they have a second batch/shipping date since they had a lot of orders".  well, thank goodness for online live help.  i asked the guy, asked him if there is now a second shipping date.  he checked my order number, which i gave him, and he said it is now 7/22/05.  i said that is unacceptable service not to notify a customer.  i told a little fib and said it was a birthday gift (it COULD be).  well, he offered to give me free shipping.  i told him the shipping was already free.  he said "how about 15% off".  and i told him that i will expect 15% off, and that he should relay my message about the unacceptable service.  but i did tell him that i was very appreciative of HIS service (the guy probably gets $20/hr. to sit there and answer questions via e-mail though ).

15% is $71 off which is nice though.  so they kinda fixed my problem, but they still should contact customers.  for some reason i love to hate NM.  (outrageous PROCESSING FEES ).