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Post Info TOPIC: frustrated with lizclaiborne.com "sizing chart"
aolmsted


Nine West

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frustrated with lizclaiborne.com "sizing chart"
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The measurements shown on the site for "knit tops" are baffling, and emailing customer support didn't get me anywhere...

Anybody have a clue what they mean?
+++
Dear Ms. Olmsted,

Thank you for contacting Liz Claiborne New York.

We apologize for the inconvenience. We have requested this information from our corporate offices. You should receive a response within 2-4 business days.

If you have any questions or for more information on other available products please visit us at www.lizclaiborne.com or contact us at 1.877.390.4080.

Customer Service Representatives are available 7 days a week, 8:00 AM-12:00 AM (EST) Eastern Standard Time to assist you.

Sincerely,

Jessica Johnson

Customer Service

Liz Claiborne New York



Original Message Follows: ------------------------

The Petites sizing chart still hasnt been updated can someone tell me what the knit tops and knit tanks bust measurements of 18 through 21 ˝ represent?



Ann



_____  

From: LCNY Customer Service [mailto:customerservice@lizclaiborne.com]
Sent: Saturday, April 04, 2009 7:01 AM
To:Ann Olmsted
Subject: Re: Petites size chart question (KMM1226687I15977L0KM)



Dear Mrs. Olmsted,

Thank you for contacting Liz Claiborne New York.

We apologize for the inconvenience. Because you are important to us, our size chart is currently being updated by our IT experts due to its sizing discrepancies.

If you have any questions or for more information on other available products please visit us at www.lizclaiborne.com or contact us at 1.877.390.4080.

Customer Service Representatives are available 7 days a week, 8:00 AM-12:00 AM (EST) Eastern Standard Time to assist you.

Sincerely,

Customer Service

Liz Claiborne New York



Original Message Follows: ------------------------

I dont understand parts of the size chart for Petites that I see online. For instance:

What does a bust measurement of 16 mean? Does it mean half the bust circumference is 16 inches? Is this explained somewhere?

Thanks,

Ann

PSDitto for waist measurementsdoes waist 12 1/2 mean waist circumference is 25 inches?

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XtinaStyles


Marc Jacobs

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It looks like they sized 1 way around not the entire circumference for knit tops for some reason. All the other measurements are circumference except the knits. I took a look and if you double the measurement it seems to jive with normal measurement standards.

So weird though, I feel like this was a result of outsourcing or something...

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aolmsted


Nine West

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That was my guess too, but it's weird that they don't fix it -- wonder what's going on there...

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gypsy18


Nine West

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Xtina I think you mean "jibe," not "jive." "Jibe," as in "the verdict does not jibe with the medical evidence."

Not "jive," as in to talk nonsense or to sneer at, or "jive," as in the swing music, or "jive," as in urban slang or jazz musician patois.



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pollyjean23


Marc Jacobs

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LOL

The roving word-choice champion has saved us all!



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Boots


Gucci

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pollyjean23 wrote:

LOL

The roving word-choice champion has saved us all!

 AND it only took him/her 3 years to figure it out!  He/she must be a big hit at parties.



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kenzie


Chanel

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LOLOLOL. I love when old threads get revived by random weirdos.

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Yana


Dooney & Bourke

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Hey! Just saw this: yes, it's 1/2 a size, meaning, 16-21" would be from armit to armit to measure the chest, not around the whole body. Which is...silly, chest area is sensitive, front for some can be much larger than the back...anyhow....



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