I ordered from them yesterday afternoon (got the Charlotte pants in black) and got a shipping notice about two hours later. I just checked the tracking info and the package is already waiting for me on my doorstep!
So awesome...not even a 24 hour turnaround. I am very, very impressed. I think it's partially because I live fairly close to their offices but it's still great cs!
quote: Originally posted by: halleybird "they are really fast. I ordered a juicy jacket last week and it shipped the same day! I just wish they shipped USPS...UPS is so. freaking. slow!"
I thought it was just UPS around here! I am glad to know it's (seemingly) a problem everywhere.
I love Shopbop - never had a problem, except I wish they allowed backorders so you don't have to stalk the site until the item you want comes in or gets restocked.
quote: Originally posted by: Drew " I thought it was just UPS around here! I am glad to know it's (seemingly) a problem everywhere. I love Shopbop - never had a problem, except I wish they allowed backorders so you don't have to stalk the site until the item you want comes in or gets restocked."
Totally agree on the backorder suggestion! I keep stalking them...
I placed my first order w/them last week & got my order w/in 24 hours also! I paid for 2-day air, but my order came all the way to Honolulu the next day. I'm really impressed w/their CS & won't hesitate to order from them again.