This place is great! I ordered a pair of Frye engineers. they cost $89.95 as opposed to $210. retail. When I got them they had a teensy black scuff mark on them because they weren't packed in a plastic bag. It kind of irked me, but than I figured the leather is a light color and I'll end up scuffing them anyway so no big deal. I called customer service just to comment on the scuff and the woman was so nice she actually encouraged me to return them (I didn't because the scuff was tiny and I was eager to wear them and didn't want to wait any longer) and offered to pay for return shipping. She also said- really kind and sincere sounding by the way- "we don't want you to be stuck with something you're unhappy with."
Check out their shoes if you get a chance, great markdowns and superb customer service!
my bf turned me on to sierra trading post a couple of years ago and i love it!! i have bought everything from a sleeping bag, slippers for my brother, a kenneth cole coat, etc..there. i'm a label snob (even when it comes to sleeping bags) so it's a great place to go when you want a nice discount and you don't want to risk losing an auction. i had the same experience with their customer service.
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"i tell you one lesson I learned
If you want to be something in life, You ain't gonna get it unless, You give a little bit of sacrifice, Oohh, sometimes before you smile you got to cry.." -The Roots
I've only been on their website. They aren't like marshalls they are more outdoor oriented, they do have some "designers", but they have lots of camping/hiking gear and their inventory changes alot. www.sierratradingpost.com
OMG, I love this site! I discovered them a few weeks ago & got a pair of Frye sandals for $20, which was $30 < gothamcityonline. They recently restocked the same style in a different color, so I snatched those up immediately & scored a pair of boots as well.
I love that they sell all kinds of brands & was amazed that they had Ralph Lauren's Blue label stuff there. I called zappos to price-match them & scored a pair of boots & slingbacks for under $200 shipped & saved over $400!
I'm totally addicted to this site & constantly find items stuff that I want & need to buy. Fast service & fabulous prices!