STYLETHREAD -- LET'S TALK SHOP!

Members Login
Username 
 
Password 
    Remember Me  
stylethread site home page -> stylethread forum -> toasts & roasts -> Overstock
Post Info TOPIC: Overstock
Kitty


Hermes

Status: Offline
Posts: 5167
Date:
Overstock
Permalink Closed

Has anyone else had problems with overstock?

I ordered two rings from them and had them rush delivered so I could wear them on my honeymoon. Well, I tracked the package and supposedly they were delivered yesterday, but I never got them!

I contacted their customer service and they said they'd put a trace on the package. I told them that I wanted the rings right away and kept asking if they could re-ship them in the meantime. They refused and told me that they won't re-ship until after the trace, which takes 5-10 days to complete! So frustrating!

__________________
beaisforbeautiful.blogspot.com
Cortney1982


Chanel

Status: Offline
Posts: 3178
Date:
Permalink Closed

I'm a little late on this but the problem is with UPS.  I ALWAYS have problems with them! 

A couple months ago they "lost" my 10 ft flokati rug!  You don't lose a 10 ft rug!  My guess the thing was only wrapped in plastic and somebody took a liking to it.  What made me more furious is that I bought the last one and so the place I ordered it from couldn't replace it.

Just a few days ago they said they delivered my new bag, not on my doorstep!  UPS refused to even send the guy back to retreive the package and deliver it to the correct address.   Two days later I had a hunch and checked the house next to us that nobody even lives at yet and that's where I found it.  I haven't even contacted the website I got it from to stop the tracer (whatever that would do) since it's hard to get ahold of them!

That being said, always check with your neighbors and hopefully they are honest!  

__________________
Suasoria


Chanel

Status: Offline
Posts: 3120
Date:
Permalink Closed

YES! Ugh. It made me so mad.

I ordered a bag on 9/10. It shipped US Postal Service on 9/12. By 9/18 I contacted them because it hadn't arrived. They wouldn't even trace it until ten business days had gone by - which would be on 9/24.

I contacted them again on 9/26. They traced it. On 10/03 they contacted me saying it is missing, and was now out of stock. What really p*ssed me off is if they'd traced it when I first called, I might have been able to order a replacement before they sold out.

The whole experience was really frustrating. They gave me a $10 credit because I annoyed them so much.

__________________
sydney


Kate Spade

Status: Offline
Posts: 1039
Date:
Permalink Closed

Darn, now I'll be more careful - I order from them sometimes, but no issues so far

__________________
Page 1 of 1  sorted by
 
Quick Reply

Please log in to post quick replies.
stylethread site home page -> stylethread forum -> toasts & roasts -> Overstock
Tweet this page Post to Digg Post to Del.icio.us


Create your own FREE Forum
Report Abuse 		Powered by ActiveBoard