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Post Info TOPIC: American F'ing Laser Center
Teresa


Kate Spade

Status: Offline
Posts: 1086
Date:
American F'ing Laser Center
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AGGGGGHHHHH!!! This is long, but seriously, this company is a joke.

Okay, I need a beer before I even allow myself to THINK about this situation. (inhale...exhale)
So here is what happened.  My friends and I entered a drawing at Lifetime Fitness kind of as a joke because they alays make fun of me for ho unlucky I am...needless to say, I won.  It was a $300 gift certificate to American Laser Centers.  So I was obviously excited and I made a consultation...
I decided to go with the bikini laser hair removal. It was $1200, (900 with my gift certificate) and they said they wre going to throw in a package of microdermabrasion for free! I was so excited.  They said they could fit me in that day for a micro, so I did it.  Well...I went home and talked with my dad about it and we decided it was not the best way to spend my (little) amount of savings.  So I called and explained to them I wanted to back out.  They told me that because I had my micro, I couldn't.  I told them I was confused because that was free, but regardless, I had a $300 gift certificate that they could justuse for that one treatment.  They said sorry, not possible, we can cancel the aser treatment, but now you have to pay for the $800 microdermabrasion package. WTF!? Naturally, I was furious, confused, and felt riped off.  But wait, it gets better.
After saving my money, and paying this ridiculous bill, I schedule this f'ing micro and they tell me my package has expired. AGGGGGHHHHHHHHHHHH!

Gulp, gulp. You've got to be kidding me. So there goes 800 down the drain to a joke of a company.  Not to mention their office/clinic was the crappiest place I've ever seen.  They didn't even have warm towels for after my micro, they used a COLD PAPER TOWEL. ugh. this pisses me off. so PLEASE, never, ever, ever, give them business, for your own benefit.

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Carrie Bradshaw: The fact is, sometimes it's really hard to walk in a single woman's shoes. That's why we need really special ones now and then to make the walk a little more fun.
Lilykind


Hermes

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Posts: 6191
Date:
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I didn't do much better...

I got one of those $300 GC's too. I just got the cheapest microderm package. I mean, my skin looked nice, but it wasn't the mind-blowingly awesome results that 600 worth of microderm should be. I mean, the clinic was clean and they were nice the first couple of times, but then I just totally lost enthusiasm for the results. I think I got the series of 6 and only went to 3. The local ALC was in a strange area that was mostly residential so it was a PITA to go there.

Of course, now it's expired and I really don't give a crap. I found a great esthetician in Atlanta who did more with facials and chemical peels than ALC did with microderm. Unfortunately I couldn't bring her back to Los Angeles. :(

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pollyjean23


Marc Jacobs

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Posts: 2429
Date:
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I know you're prob sick of thinking about this situation, but I would consider bringing up your experience with the BBB. www.bbb.com

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Teresa


Kate Spade

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Posts: 1086
Date:
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pollyjean23 wrote:

I know you're prob sick of thinking about this situation, but I would consider bringing up your experience with the BBB. www.bbb.com


not a bad idea



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Carrie Bradshaw: The fact is, sometimes it's really hard to walk in a single woman's shoes. That's why we need really special ones now and then to make the walk a little more fun.
jrhampt


Kenneth Cole

Status: Offline
Posts: 369
Date:
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Yeah, what they did sounds really shady.

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cahabo


Kate Spade

Status: Offline
Posts: 1052
Date:
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pollyjean23 wrote:

I know you're prob sick of thinking about this situation, but I would consider bringing up your experience with the BBB. www.bbb.com


Exactly what I was going to say.  I think that gift card drawing is a scam!

 





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dangergirl


Kate Spade

Status: Offline
Posts: 1019
Date:
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what a bunch of idiots, i can't believe they've taken $800 from you

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AllieGurl


Marc Jacobs

Status: Offline
Posts: 2030
Date:
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I would disput it with your cc company, and write them a very long letter requesting your money back or you will be going to the BBB.

Sometimes thats all it takes to get companys to pay out.

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xoxo gossip girl!
Cortney1982


Chanel

Status: Offline
Posts: 3178
Date:
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What a freakin' scam!  This kind of sneaky scammery pisses me off!  I'm sure everybody "wins" the $300 gift card.  I think the BBB would love to hear about your experience.

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MissAllycat


BCBG

Status: Offline
Posts: 93
Date:
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I also "won" a $300 gift card from them...but never redeemed it. After hearing your story, I'm glad I didn't!

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ejc423


Coach

Status: Offline
Posts: 1691
Date:
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AllieGurl wrote:

I would disput it with your cc company, and write them a very long letter requesting your money back or you will be going to the BBB.

Sometimes thats all it takes to get companys to pay out.





I would do this too. And then I would tell the BBB anyway. That is such a scam and makes me so mad. Good luck. Update us if you get anywhere.

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Know first, who you are; and then adorn yourself accordingly. -Epictetus
Teresa


Kate Spade

Status: Offline
Posts: 1086
Date:
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Sorry, im kind of an idiot... So i write Visa?

__________________
Carrie Bradshaw: The fact is, sometimes it's really hard to walk in a single woman's shoes. That's why we need really special ones now and then to make the walk a little more fun.
AllieGurl


Marc Jacobs

Status: Offline
Posts: 2030
Date:
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collegegirl5858 wrote:

Sorry, im kind of an idiot... So i write Visa?



 No, Call Visa and tell them your disputting the charge and you want it credited back to your account.


Then write a letter to the local office laser center , and copy the letter AND send it also to there headquarters. I would give them one billing cycle on your cc (one month) before going to the BBB to complain.


HTH!



__________________
xoxo gossip girl!
Teresa


Kate Spade

Status: Offline
Posts: 1086
Date:
Permalink Closed

AllieGurl wrote:

collegegirl5858 wrote:

Sorry, im kind of an idiot... So i write Visa?



 No, Call Visa and tell them your disputting the charge and you want it credited back to your account.


Then write a letter to the local office laser center , and copy the letter AND send it also to there headquarters. I would give them one billing cycle on your cc (one month) before going to the BBB to complain.


HTH!


lol, yeah. thanks!



__________________
Carrie Bradshaw: The fact is, sometimes it's really hard to walk in a single woman's shoes. That's why we need really special ones now and then to make the walk a little more fun.
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