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Post Info TOPIC: Bizarre 6pm order
Suasoria


Chanel

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Posts: 3120
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Bizarre 6pm order
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I ordered two pairs of boots - they had a bunch for $39.99 and a 20% off/free shipping deal so hey.

One of the pairs was wrong - very similar style but different brand, different SKU, even a different price. I contacted CS and they sent a return label and shipped out a replacement. Very easy, I just had to schlep to UPS but cool.

I got the replacement item yesterday and they sent the same (wrong) ones! I am giving up. I was having second thoughts about them anyway.



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pollyjean23


Marc Jacobs

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Posts: 2429
Date:
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Weird! Their inventory system must be screwed up--at least with regard to the pair you are trying to order.
I find myself expecting too much from companies' inventory systems these days. I think we're so used to super efficient companies like Amazon; it's hard to give a break to the smaller companies.

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