O wow! I'm so glad I did post this! Yeah that phone really sucks. They've been getting a lot of complaints on it. The guy just gave me a whole new different cell phone. just f.y.i. I've heard great things about the new blackberry storm,...my husbands on the waiting list and should get it the 1st week of Dec. So if you want that one,...you gotta get on the list a.s.a.p. I just got the Voyager (exchanged my sucky glyde) and my son has the Envy2, we both love our phones. let me know what you get! :)