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Post Info TOPIC: chocosho.com -- can someone help?
aolmsted


Nine West

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Posts: 16
Date:
chocosho.com -- can someone help?
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chocosho billed my credit card on 2/17/07 and the T shirt hasn’t come. I’ve sent two emails to support@chocosho.com but haven’t received any replies. I can’t find a mailing address on their web site. They have a customer service no., but it’s not toll-free. I don’t think my credit card company can help me. Anybody have any suggestions??

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squishy


Coach

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Posts: 1540
Date:
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that's the only e-mail address i can find, too.  i'd bite the bullet and make the call... e-mail is too easy to evade.

good luck!

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nonsense!
aolmsted


Nine West

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Posts: 16
Date:
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I'm afraid you're right. The customer service no. -- 718 389-4809 -- is a New York City no. and I'm in California and can't call from work, which makes things awkward, but I guess I'll have to call during lunch.

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aolmsted


Nine West

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Posts: 16
Date:
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Actually, 718 389 4809 is a Los Angeles no., so I billed the call to my credit card and got a recording inviting me to leave a message and mentioning that I could also send email to support@chocosho.com!

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aolmsted


Nine West

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Posts: 16
Date:
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By the way, has anyone received anything from chocosho in 2007? I’m starting to wonder if anybody’s there.

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Kelly


Hermes

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Posts: 5919
Date:
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wow that sucks that they went MIA like that...very odd

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Fashion is art you live your life in. - Devil Wears Prada | formerly ttara123
aolmsted


Nine West

Status: Offline
Posts: 16
Date:
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Yes, let it be a lesson to me not to order from sites without a toll
free customer service no. I don't think I'm going to hear from chocosho, so
I've gone ahead and filed a dispute with my credit card company -- will see how that
goes.
-- Ann

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aolmsted


Nine West

Status: Offline
Posts: 16
Date:
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Happy ending -- my credit card company got the charge refunded. Still haven't heard from anyone at chocosho, still wondering if they are really still in business...

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